|
RETURNS
At chessgameboards.com, we value our customers satisfaction.
So if for any reason you are not satisfied with any purchase,
you may return the unused product(s) for a full
refund of the price of the item less shipping charges(plus
any applicable tax). The item must be in re-sellable condition
upon return. We cannot refund shipping charges unless there
is a defect with the product or the order was not filled
properly (see below). You should receive a return authorization
from us prior to any returns. To do so please contact us
to explain your reason for the return by
emailing us.
DAMAGED OR INCORRECT SHIPPED PRODUCTS:
If a product you ordered arrives broken or defective,
you need to contact us by emailing us within
4 days of receipt of product to get a return authorization
number. All returns must be in the original packaging.
SHIPPING
We ship all orders via UPS or FedEx ground. It will take
us 1 to 3 days to process your order prior to shipping.
Both UPS and FedEx guarantee delivery from
1 to 6 days to the lower 48 states. However, we cannot
guarantee
shipment of goods by any specific time frame due to Weather,
Traffic, and mechanical difficulties that our carriers
may
encounter.
ALL our packages are insured against damage. We cannot ship
to PO Boxes, APO-FPO Boxes or Internationally.
INTERNATIONAL ORDERS
Sorry, at this time we do not ship internationally. If you
are in a real bind you can contact us but be advised that
shipping overseas will cost a lot extra.
|